Altitude-sports.com is compelled to offer our customers the best prices around. We ask that you contact one of our customer service agents before placing the order, and have all documentation on hand.
- If you find a product which you bought from Altitude-sports.com at a lower price somewhere else, or if the price on our website decreased in the last 15 days, we will issue you a store credit, upon your request.
- Product must be in stock at a competitor and Altitude-sports.com, in the same color from the same season in the aforementioned time frame.
- Our customer service agents must be able to verify the price via telephone or internet.
- Verbal agreements do not count.
- Websites and physical stores must be official dealers for the brand in question.
- The competitor must be able to deliver the product to the customer's requested address. The shipping fees will be added to the total price when verifying the price of the item at the competitor.
- Auction sites, used products and "fake" websites do not count.
- Applies in our stores or online.
- The store credit will be added directly to the account used to purchase the order. If due to the price match policy an order is no longer eligible for free delivery, or for a percentage or dollar amount discount, these amounts will be added to the order, and deducted from the credit. If this deduction exceeds the amount of the credit, then the order will be left as is.
- You can return a discounted item. If you wish to purchase the same product (same color and year of fabrication) in a different size, but the item is no longer on sale, Altitude-sports.com will gladly match the price of the original product. Usual shipping fees may apply.
- Price matches cannot be combined with any additional discounts or promotions. Only the 5% membership discount can be applied on the new matched price.
Please don't hesitate to contact us if you have further questions.